Fraud Control Manager - Banking(FI)

Company

Zebra Strategic Outsource Solutions

Published

2019-07-12

Closes

 

Location

Hong Kong, Hong Kong, Hong Kong

Category

Banking & Finance

Type

Full-time

Description

Responsibilities
  • Lead objective, unbiased and timely investigations into allegations of fraud committed against the bank and ensure that all aspects of fraud investigation are managed at a high level of governance
  • Analyze fraud transaction patterns to minimize losses
  • Identify and minimize fraud, deliver the desired customer experience via the digital channels
  • Keep abreast of the emerging and current transactional fraud risk
  • Work closely with internal stakeholders (e.g. business and technology departments) to comply with procedures and risk control, bank policies and guidelines


Requirements

Requirements
  • Degree holder in Law, Economics, Finance or equivalent disciplines
  • Minimum 5-10 years hands-on experience in investigation work such as fraud investigation, law enforcement, criminal litigation, internal audit or financial forensic investigation for banking products
  • Background in digital fraud risk operations, solid experience in dealing with digital transaction fraud together
  • Proven experience in the fraud detection investigations and analytics
  • Good analytical skills to detect current and emerging fraud trends
  • Ability to work with colleagues in different functions and across all levels
  • A proactive and can-do attitude
  • Strong senses of risk control and management
  • Strong writing, presentation, communication, influencing and negotiation skills
  • Good oral and written English and Chinese
  • Candidate with less experience- but strong fraud knowledge will also be considered