Job Details

Account Manager (CDO9157)

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Teleperformance Philippines

Published

2017-04-21

Closes

 

Location

Cagayan de Oro City, Misamis Oriental, Philippines

Category

Operations and Logistics

Type

Full-time

Description

Location Cagayan De Oro City, MSR
Department Operations
Position Title Account Manager (CDO9157)
Report To Site Director

Job Summary

  • Day-to-day management of the Client-Teleperformance relationship
  • Coordinate all client needs with appropriate internal departments
  • Manage client expectations and provide feedback

Duties/Responsibilities

  • Provide strategic solutions to enhance the business of the client
  • Drive day-to-day Revenue and Cost accountability throughout the organization
  • Ensure all Teleperformance policies and procedures are adhered to including but not limited to, Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper Teleperformance Management immediately

Qualifications:

  • Highly competitive and must be a team player
  • Excellent presentation and facilitation skills
  • Analytical and should be detail-oriented
  • Excellent problem solving and decision making skills
  • Ability to multi-task, can implement projects in a timely manner and successfully meet program objectives
  • Knowledgeable in MS Office applications specially Powerpoint, Word and Excel
  • Can work under extreme pressure
  • Strong process flow management skills