Job Details

Assistant Recruitment Manager (Sourcing) (GRN8909)

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Teleperformance Philippines






Mandaluyong City, Metro Manila, Philippines


Operations and Logistics




Location Mandaluyong City, PH
Department Recruiting and HR
Position Title Assistant Recruitment Manager (Sourcing) (GRN8909)
Report To Recruitment Manager - Sourcing

Job Summary

  • Source candidates for volume recruitment as well as leverage on online recruiting resources and other Sourcing channels to identify qualified candidates
  • Develop and maintain a network of contacts to help identify and source qualified candidates 
  • Plan and implement creative and cost-effective sourcing strategies 
  • Build and maintain a strong and effective candidate pipeline possessing key talent potentially available for immediate hiring or for succession planning


  • Coordinate with recruitment agencies/headhunters 
  • Communicate with vendors to ensure that processes are aligned and contracts are maximized 
  • Develop and maintain database of contacts with schools, alumni groups, associations, external providers and organizations for sourcing of applicants 
  • Represent the Company at networking events related to recruitment and employee programs
  • Execute defined people management responsibilities consistently and excellently
  • Management of staff performance pertinent to consistent achievement goals/targets (business, and employee satisfaction goals) 
  • Work effectively with defined internal and external client and Teleperformance stakeholders.
  • Ensure effective, efficient, and consistent implementation of client and TP processes and policies
  • Stay informed of trends and innovative sourcing techniques in order to be competitive in cutting edge, state-of-the-art recruiting practices


  • Graduate of any 4 year course
  • Minimum of 2 years experience as a people manager preferably gained in Recruitment-Sourcing
  • Capable of handling customer and client escalations
  • With demonstrable track record in achieving targets
  • Service and customer-focused (external and internal customers)
  • Analytical and detail-oriented
  • Problem solver and strong potential for exercising fair and good judgment
  • Open to shifting, flexible in terms of work hours, and working on holidays
  • Capable of:
  • Effective engagement and interaction with different stakeholders (agents, clients, customers, colleagues, support groups, management, etc.)
  • Effective coaching and people development
  • Multi-tasking and effective management of real-time performance and multiple demands