Job Details

Swiss German Customer Services

Company

Europe Language Jobs

Published

2017-05-19

Closes

 

Location

Cambridge, Cambridgeshire, United Kingdom

Category

Customer Service, German, Language: English, Swiss German

Type

Full-time

Description

Job Title: Fluent German or Swiss German Speaking Customer Service Administrators Location: St Neots, Cambridgeshire, England   This leading international company are looking for German and Swiss German speaking Customer Care Administrators to be based at their head office in St Neots Cambridge England. Fluent German speakers are required to deliver the highest levels of service excellence and positively contribute to achieving the highest quality customer care. Serving the German and Swiss German markets the German speaking Customer Care Administrators will provide expert customer support by building and development customer relationships with German customers as well as interpreting sometimes complex queries, initiating the appropriate action, and ensuring effective resolution of all requests.   Successful German speaking Customer Care Administrators will need to be able to demonstrate:   * Passionate about delivering excellent customer service * Must be fluent in both oral and written English and German OR Swiss German * Excellent communication skills with both internal & external customers * Able to build good relationships at all levels with a positive and flexible approach * Able to solve problems, have initiative, and open to continuous improvement and learningThe working environment is excellent with a truly supportive and team approach. Excellent working environment with break out areas and an industry leading benefits package. The company are rapidly expanding in Europe and enjoying significant growth in the German market.   Highly recommended to any Swiss German / German speakers as an excellent position with an employer of choice.Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer and we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations and people with disabilities. Due to the high volume of applications we receive we are very sorry but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days please assume that your application for this particular position has been unsuccessful. Search criteria: German, Swiss German, Customer care, Kundendienst, Kundendienstabteilung, Fließend Deutsch, Kundendienstvertretung, Umsiedlungshilfe, Kundenerfahrung, Kundendienstmitarbeiter, Kundendienst-Administrator, Kundendienst admin, Englisch-Sprecher Language: English; German; Swiss German