Job Details

Operations Business Analysis Advisor (m/f)

Company

Bombardier Cluj

Published

2017-05-19

Closes

 

Location

Cluj-Napoca, Cluj, Romania

Category

Other

Type

Full-time

Description

We are Bombardier

Get on board, we can drive you further in your career!

As the world’s leading manufacturer of both planes and trains, we have built an extensive and diverse portfolio of winning mobility solutions. Everywhere people travel by land and in the air, a Bombardier product is ready to transport them. From category-defining business, jets and commercial aircraft designed for the challenges of today, to sleek high-speed trains and public transit that is smarter than ever.

Bombardier Transportation is the number one provider of rail solutions in the world. Our business holds the number one global market position in eight of the ten markets we service. Our product portfolio includes a full range of passenger rail vehicles and we manufacture locomotives, bogies, propulsion and rail control solutions, setting new standards in sustainable mobility.

The Human Resources Operations Centre is fulfilling more than 12,000 employee service requests monthly. We manage all aspects of Bombardier Transportation HR Services, as recruiting most of position in European portfolio, managing employee records and hiring documents, delivering global mobility services, implementing country training plans, functional global programs and e-learning modules and delivering monthly payroll and bonus reviews.

For our Human Resources Center, based in Cluj-Napoca we are looking for a:

Operations Business Analyst Advisor

Your role:

You will be responsible for on-time and accurate delivery of complex report for our Global Operations, including all standard as well as on-demand reports, statistics and trend analysis related to the quantitative measurement.

Your Challenges:

- Design and enhancement of monthly, quarterly and annual metrics packs across all work streams for internal purposes and including cross Global Operations metrics in Monthly and Annual packs;

- Conduct research and analytical studies on a variety of processes and programs¸ coordinate and expedite reports and program information to relevant stakeholders;

- Conduct regular reviews with operational leads in order to enhance metric packs added value to service delivery;

- Regular delivery of metrics analysis in order to ensure that targets are either met or exceeded in partnership with operational leads;

- Perform trend and root cause analysis, formulate recommendation to improve service delivery results

- Understand and research industry metrics and surveys in order to benchmark Global Operations performance and drive related improvement initiatives

- Develop forms and procedures to continuously enhance HR Operations Centre reporting standards

- Cover all aspects of both Employee and HR document management processes – including maintenance; standards; process development; training; systems effectiveness and expert user support;

- The role will also have limited responsibilities around maintenance and support of systems (such as SAP, CMT, Taleo, E-Files, Document Management Store) and tools (SharePoint, Shared Drives, ES Portal, Excel, Lotus Notes)

- On a day to day basis the jobholder will support operational document management activity and have specific tasks around maintenance and development of selected systems and tools;

- Contributes as mandated to process and performance improvement projects carried out within Business Analysis and Systems team which include: work in partnership with team members to support the development of processes, systems and standards in order to continuously improve service delivery; follow agreed project methodology for all the projects initiated and managed in their own area of expertise; assume responsibility for project delivery results

Qualifications

- Educations: Degree level qualification (masters preferred);
- Foreign Languages: English – at a proficient level; any other European language would be an advantage
- Working experience: 2-4 years relevant experience, with focus on analyzing data and reporting
- Advanced MS EXCEL skills and previous experience in designing Excel based dashboards/balanced scorecards and automation tools is mandatory for this role;
- Basic-Medium programing skills & knowledge in scripting languages as VBA and/or SQL.

Why work for us?
The Human Resources Operations Center in Cluj-Napoca offers an outstanding professional environment with career development opportunities you would expect of a market leading international organisation. We are located in the center of the city and we offer an open, having a friendly working environment.

Are you interested in starting an exciting career at Bombardier Transportation? If so, submit your application by visiting our Career Site or Facebook page:

http://careers.bombardier.com/
https://www.facebook.com/BombardierCluj

Your ideas move people!

The Human Resources Operations Center in Cluj-Napoca offers an outstanding professional environment with career development opportunities you would expect of a market leading international organisation. We are located in the center of the city and we offer an open, having a friendly working environment.

Are you interested in starting an exciting career at Bombardier Transportation? If so, submit your application by visiting our Career Site or Facebook page:

http://careers.bombardier.com/
https://www.facebook.com/BombardierCluj

Your ideas move people!