Lead Server/Banquet Captain
Lutsen Resort Company
This position is a combination of lead fine dining server (80%) and banquet captain (20%). Must have strong service skills for fine dining, feel comfortable directing others, as well as taking direction and advice from others. Prior experience of at least 4 years in fine dining, 2 years of banquet service, and a minimum of 10 years in the hospitality industry desired. Basic managerial/supervisory experience preferred.
While in the role of banquet captain, the candidate has the authority to direct servers and bussers and assigns sections and duties to accomplish the set-up, service, and break down of group functions and events. While in the role of lead fine dining server, the candidate works on par with other servers, but may assist management in making sure the closing duties are complete.
The ideal candidate should have the ability to stay focused and calm in an ever-changing environment with the primary focus centered on customer service. Candidate needs to be self-motivated; able to work independently, prioritize, and multi-task with speed and accuracy. Strong organizational and time management skills are essential to success in this position. The ability to manage multiple tasks simultaneously while providing a high level of guest service is critical. Candidate must have strong communication skills as well as active listening skills to interact with staff and guests.
Benefits include paid vacation; resort discounts, and health, dental, and life insurance. This is an excellent opportunity to work in a beautiful historic lodge right on Lake Superior!
Email Daleri Brown, Human Resources Director at [email protected] for more information or apply online at http://www.lutsenresort.com/careers/apply/