Job Details

Senior Telesales Executive - Banking

Company

Zebra 施伯樂

Published

2017-08-11

Closes

 

Location

Hong Kong, Hong Kong

Category

Banking and Finance

Type

Full-time

Description

Responsibilities:

  • Promote unsecured loan products (card, personal loan, etc.) proactively via inbound and outbound channels;
  • Contribute to the achieving the section’s service and sales objectives;
  • Allocate the resources to handle different types of works so as to optimize the output of the section;
  • Coordinate and liaise with relevant parties to ensure smooth implementation of various projects;
  • Handle, answer and follow up difficult calls and complicated cases.

  

Requirements:

  • Diploma in a related discipline OR other relevant qualifications;
  • Minimum 2 years of experience in Retails Banking, Call Centre or Telemarketing business;
  • Strong sales and customer service orientation, with ability to work under pressure;
  • Proficiency in both English and Chinese, with good knowledge of application software;
  • Willing to work on flexi-hours;
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers.