Senior Telesales Executive - Banking
Hong Kong, Hong Kong
Banking and Finance
- Promote unsecured loan products (card, personal loan, etc.) proactively via inbound and outbound channels;
- Contribute to the achieving the section’s service and sales objectives;
- Allocate the resources to handle different types of works so as to optimize the output of the section;
- Coordinate and liaise with relevant parties to ensure smooth implementation of various projects;
- Handle, answer and follow up difficult calls and complicated cases.
Diploma in a related discipline OR other relevant qualifications;
Minimum 2 years of experience in Retails Banking, Call Centre or Telemarketing business;
Strong sales and customer service orientation, with ability to work under pressure;
Proficiency in both English and Chinese, with good knowledge of application software;
Willing to work on flexi-hours;
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers.