Job Details

Software Support Analyst

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Fusco Personnel Inc.






Albany, New York, United States


Software and Programming, Support, Analyst, Technical, IT & Technical




Fusco Personnel is recruiting for a Software Support Analyst with a well-established client located in the Capital Region.  This is a full-time, direct-hire position with a competitive salary. 

Ideal candidates will possess experience with the following:

  • Associates degree required, Bachelor’s Degree preferred
  • 2+ years’ experience technical support and troubleshooting software products
  • Experience with Microsoft Office Suite and CRM software.
  • Experience with Windows Administration, SQL and Access Database management is preferred.
  • Experience testing applications at the support level
  • Experience in product and process documentation.
  • Strong customer focused experience required
  • Assist with the installation, training, and triage of client issues with software 

Fusco Personnel is a leading and award-winning Recruiting and Staffing firm in the Capital Region.  Based locally – recruiting nationally. Recruiting Talent and Culture. 

We are a 6-Time Winner – Best Places to Work!  Our 8 Specialists and Generalist Recruiters recruit for over 100 positions daily. 

In 2018 many of us have our own doctors, dentists, accountants, lawyers, and insurance agents!  Our career is one of the most important factors in our daily lives – why don’t you have your own “Recruiter” acting on your behalf? 

Who’s your Recruiter?  Let Fusco Personnel recruit your future! 

Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.