Job Details

Assistant Recruitment Manager - Volume Hiring (AUR11586)

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Teleperformance Philippines






SM Aura, Taguig City, Metro Manila, Philippines


Operations and Logistics




Job Summary

  • Manage recruitment site(s) assigned and day-to-day operations
  • Oversee efficiency and compliance in the recruitment processes 


  • Monitors and delivers the recruitment requirements of one or more accounts
  • Hold calibration sessions with training and operations and conduct baselining activities
  • Represents recruitment department in client meetings/sales visits
  • Evaluates daily reports submitted on the number of walk-in and invited applicants, applicants who passed, failed the interview, or failed to show up
  • Oversees the supervision of personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance
  • Designs and implements systems to collect, maintain, and analyze data; generates interim progress reports, final reports, and other information related to project/s or program/s
  • Recommend and implement cost-reduction initiatives and ensure resources are maximized
  • Develops or assists with the development and implementation of policies and procedures to drive better efficiency and output


  • Candidate must possess at least a Bachelor\'s or College Degree in any field
  • At least 5 year(s) of working experience in the related field is required for this position; minimum of 2 years people management experience gained in a call center in recruitment or other departments (operations or support)
  • Knowledge in program planning and implementation skills
  • Experience in mass hiring or high volume recruitment is a strong advantage
  • Applicants should be Filipino citizens or hold relevant residence status