Job Details

Assistant Recruitment Manager - Corporate Recruitment (ALP11336)

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Teleperformance Philippines






Metro Manila, Metro Manila, Philippines


Operations and Logistics




Job Summary

  • Achieve recruitment goals and targets of the team.
  • Effectively handle own set of requisitions and provide regular updates to hiring managers 


  • Supervise the performance of recruiters; immediately coach and develop their areas for improvement and recognize good performance and behavior
  • Cascade updates / operational changes to direct reports and document team meeting discussions.
  • Provide 1 on 1 coaching at least once a month for direct reports and ensure whole discussion is documented
  • Execution of CCMS responsibilities (tool for time-keeping and HRIS)
  • Manage team attendance and punctuality and ensure adequate staffing on a day-to-day basis.
  • Oversee team productivity is maximized while on shift
  • Oversee requisitions of direct reports--ensuring that regular updates are being sent
  • Effectively manage resources needed for existing and new requisitions
  • Create effective action plans for aging requisitions in order to close them out.
  • Ensure that the team is tapping available leads and timely feedback given to candidates processed
  • Effectively manage stakeholder perception.
  • Achieve individual performance specific to attendance, punctuality, and schedule adherence
  • Consistent adherence to company policies and code of conduct
  • Emanate TP Values consistently
  • Serve as escalation point for staff-related concerns / needs and report issues to direct supervisor which require immediate attention.
  • Ensure accuracy and timeliness of reports and updating of trackers
  • Promote and develop continuous improvement and value-creation initiatives benefiting the organization and internal/external customers


  • Graduate of any 4 year course
  • At least 2 years experience in a people manager capacity in recruitment, support department or operations in a BPO setting
  • Driven and passionate about work
  • Excellent people management skills and ability to effectively develop team members
  • Customer-oriented
  • Sourcing background in support positions an advantage
  • Knowledge and experience in reports and analysis a definite plus
  • Excellent English communication skills