Recruitment Delivery Manager/ Team Leader
London, United Kingdom
Are you ready to accelerate your career? Join Cielo as a Recruitment Team Leader! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!
Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.
Due to continued expansion and new client wins we are looking for a Recruitment Delivery Manager with Finance recruitment experience to work out of Canary Wharf and our London Offices supporting a high profile "Big 4" account.
As Delivery Manager you will hold full accountability for the “delivery machine” ensuring it consistently delivers all SLAs & KPIs at optimum efficiency
•Manages on-site delivery team to ensure performance/quality standards are met/exceeded working to key KPI’s
•Conducts appraisal’s and development plans for the team
•Work with Account Director to ensure team are working to the Client SLA
•Drive management reporting for client and Cielo
•Act as escalation point for the business to ensure client satisfaction
•Working with Account Director to plan and implement resource strategies for the client and ensuring agreement to Recruitment Plan’s and budget’s
•Assist with and develop and implement Account Plan to ensure the client achieves the optimum value from Cielo’s services and to maximise the value of the client to Cielo
Strong, innovative and creative are all attributes of people that make Cielo different.
In addition to this:
•Previous Delivery Team management experience in RPO organisation
•Thrives on working in a fast moving, creative, flexible entrepreneurial environment
•Proactively increases own knowledge and commercial awareness whilst keeping abreast of new innovations in attraction methodologies
•Ability to produce and analyse data, identify opportunities and using data to drive decisions
•Finance Recruitment / Professional Services experience
•Strong, proven stakeholder management skills
•Ability to conduct performance / development reviews
•You will be self motivated, organised and have a desire to bring the best possible talent into our client’s business
Cielo is the world’s leading provider of global talent acquisition and management solutions. Cielo leverages its global scale, customized, innovative solutions and entrepreneurial agility to help clients achieve sustained people advantage and outstanding business outcomes.
Through world-class, technology-enabled solutions, Cielo serves clients primarily in the financial and business services, consumer brands, technology and media, engineering, life sciences and healthcare industries. Cielo knows talent is rising – and with it, an organization's opportunity to rise above.
For more information, visit cielotalent.com.