Head of Success - Haifa
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Panda Trading Systems (Panda TS) specializes in building high-performance, cutting-edge technology for the online financial trading industry.
Our uniqueness is exemplified in three main aspects – advanced technology, uncompromising service, and extensive customized solutions we offer our clients. Among our partners you will find the world’s leading brokers.
Our employee's works with the latest technologies and builds advanced systems using cutting edge technologies.
As a Head of Success at Panda Trading system, you will be responsible for:
- Develop and lead the strategy and execution of the Customer Success team to support the adoption, expansion and renewal of customers.
- Hire, retain, and grow Customer Success managers within the team
- Develop and communicate key measures of the team by defining the leading indicators to successful outcomes of each customer journey
- Develop executive relationships with customers by participation in exhibitions and other key activities.
- At least 2 years’ experience as a Head of Success / Sales Manager from online companies - Must
- experience in the online gaming or forex industry – Must
- Knowledge of development lifecycles
- Experience working with international customers
- Experience in participating and answering RFPs- big advantage
- Fluent English (written and spoken)
- Methodical approach to delivery, with attention to detail and ability to keep track of multiple projects, risks and issues
- Customer facing , excellent interpersonal skills, Self-motivated, details oriented, self-managed, team player
- Ability to work effectively with and balance the needs of both business and engineering team member