Job Details

Customer Care Representative with Portuguese - NOTINO


Europe Language Jobs






Brno, Czech Republic


Customer Service, Language: English, Portuguese




Description: Notino is proud to provide its clients with a very high-quality service in order to satisfy their needs and to remain loyal to our company. For these reasons, our customer service center is a key part of our company and is crucial for our world-wide success. We are currently looking for new enthusiastic people to join our new team for Portuguese market in Brno. The potential candidate for a customer service representative should be empathetic to be able to help our clients in the most effective way and to deal with all the potential issues. What will your job look like? The most important is the support of our Portuguese clients via email and phone callsYou will provide information about the products we offer in relation to the preferences of customers and help them find exactly what they wantYou will be responsible for creating, editing and checking the status of customers'ordersMoreover, you will deal with various administrative tasks related to our customer's orders - payments, communication with the supplier and our warehouse as well as handling the process of replacementThe cooperation with marketing department regarding translations and reviews will be among your daily tasks as well   Requirements: What do you need to be successful? You are advanced Portuguese speaker who is used to talk with nativesPerfect knowledge and application of Portuguese grammarAn emphatic and patient person with professional attitude at work capable of doing something extra for every customerA team-player who is not afraid to answer phone calls and actively recommend our productsMastery of basic IT functions from the user's point of viewThe knowledge of English language due to the training is necessaryPrevious experience from call centre or customer care is an advantage as well as any other language on communicative level. Offer: What do we offer? A full-time job in the fast growing international company in a beautiful vibrant city of BrnoVery competitive salary and motivational bonusesThe possibility of promotion to other departments of the company (product, marketing, administrative department etc.)Super-friendly team and really casual and beautiful working environmentMany interesting benefits such as language courses, full-paid meal vouchers, employee discounts, Multisport card, sick days, relax zone as well as our unrivalled company events (barbecues, fancy Christmas party, Movie Nights or Fresh News once a month).Really unique company culture Would you like to join our team and become our super hero/heroine? If yes, do not waste any seconds and send us your CV right now! We are really looking forward to meeting you :-)  Language: English; Portuguese