Job Details

Technical Customer Support with High Level of German

Company

Europe Language Jobs

Published

2019-05-15

Closes

 

Location

Lisbon, Lisboa, Portugal

Category

Customer Service, German, Language: English

Type

Full-time

Description

Description: Organization Our client is a leading international service provider that thrives on digital technology.  Function As a Customer Support Agent, your main objective will be to improve the customer experience by assisting with their technical queries:You will be responsible for: - Handle calls/emails in both German and English,- Inbound and Outbound communication with the customers,- Hardware requests regarding smartphones, computers, portable media player, digital media player, and home smart speaker. Requirements: We are looking for a person with the following qualifications, experience and skills:Qualifications:- Excellent level of German and English. Experience:- Experience in Customer Service or Digital industry is a plusSkills:- Have a high affinity to the technology industry,- Have a strong service orientation and can quickly familiarize themselves with new topics,- Enjoy working in a team and with customers,- You are flexible and committed,- You are able to bring facts to the point and explain the customer understandable,- Have consumer oriented mind-set and willingness to provide the best service.  Offer: - Start of an International career,- You'll be joining an Award winning team,- Possibility to work with prestigious brands,- Be part of an Innovative and forward thinking company,- Lisbon is a great place to live and work,- Attractive base salary, food allowance and bonus system a weekly working time of 40 hours (full time) in shifts from Monday to Sunday between 07:00 and 22:00,- Implementation / assistance with all official applications,- Support in the search for accommodation,- Rental cost refund for the first 3 months (up to 400 euros per month),- Airfare refund for international applicants(up to 250 euros),And much more... Language: English; German