Job Details

Business Applications Consultant with Dutch and English


Europe Language Jobs






Sofia, Sofia, Bulgaria


Customer Service, Language: English, Dutch




Description: Sutherland is seeking a motivated and passionate person to join us as a Business Application Consultant.  The Business Applications Consultant provides technical support via phone, email and chat for Enterprise clients that are using cloud-based applications and serves as customers primary point of contact, owning customers issues from start to finish. This could include responding to inquiries about products and services, processing payments, or performing general account maintenance. In some situations, up-selling customers to new products or services may be encouraged.  Requirements: Excellent Dutch language skillsExcellent English language skillsGood communication and soft skillsMulti-tasking skillsGeneral technical understandingProactive problem solvers with a unique ability to think on their feet and take own decisions  Self-starters who are comfortable taking the initiative and enjoy working in a challenging environment Positive attitude combined with general technical understanding & analytical skillsPrior customer service experience is considered as an advantage  Offer: Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversityThe chance to work with people who will become your second family A workplace that is  never boring Standard working hours We offer competitive salaryExcellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowanceRewards and recognition programsTrainings following the leading global standards for highest quality of Customer Service and Technical SupportStructured work environmentCareer opportunitiesGreat office locationTeam Building activities Language: English; Dutch