Job Details

Housekeeping Manager


Lutsen Resort






Lutsen, Minnesota, United States


Hospitality and Tourism




Lutsen Resort on Lake Superior is seeking a full-time, year-round Housekeeping Manager. The primary responsibility is to manage the day-to-day work load in a timely and efficient manner with oversight from the Rooms Director.

Lutsen Resort is Minnesota's oldest resort nestled in a private cove on the beautiful North Shore of Lake Superior. We offer our guests historic charm and a classic resort experience along with modern comforts. Having been in operation for over 130 years, we are proud to be family-owned and operated. 


  • Training of housekeeping staff to ensure Lutsen Resort standards are being met
  • Provide work assignments through scheduling, meetings, delegation and direct assignments
  • Maintain appropriate “par” inventory of all housekeeping, laundry, and unit supplies
  • Maintain standard operating procedures for the department, including performance standards (work quality), productivity (work quantity), work methods, safety procedures, and staffing schedules of the department
  • Track and bill out all replacement items from units
  • Verify units to ensure Lutsen Resort standards are being met
  • Provide leadership, motivation, and guidance to all housekeepers to maintain positive employee morale


  • Must be detail-oriented, organized, and possess strong work ethic
  • Ability to direct, lead and work efficiently with a team while under deadlines
  • Effective employee-relation skills and the ability to diffuse stress and tension during busy times
  • Ability to effectively prioritize, balance work levels and delegate tasks
  • Must be able to sit, stand, walk, climb, balance, stoop, kneel, crouch, crawl and bend during the entire scheduled shift except for required breaks
  • Must be able to lift and/or move up to 50 pounds
  • Three years of experience related to housekeeping strongly preferred
  • Valid driver’s license required


  • Paid vacation
  • Health care
  • Dental benefits
  • Life insurance
  • Flexible spending account (FSA)
  • Long-term disability insurance
  • Short-term disability insurance
  • Accident insurance
  • Resort discounts
  • Complimentary resort activities
  • Free daily lunch

Come and join our friendly and professional team!

Temporary employee housing may be available.

Email Daleri Brown, Human Resources Director at for more information or apply online at