Job Details

Housekeeping Manager

Company

Lutsen Resort

Published

2019-06-22

Closes

 

Location

Lutsen, Minnesota, United States

Category

Hospitality and Tourism

Type

Full-time

Description

Lutsen Resort on Lake Superior is seeking a full-time, year-round Housekeeping Manager. The primary responsibility is to manage the day-to-day work load in a timely and efficient manner with oversight from the Rooms Director.

Lutsen Resort is Minnesota's oldest resort nestled in a private cove on the beautiful North Shore of Lake Superior. We offer our guests historic charm and a classic resort experience along with modern comforts. Having been in operation for over 130 years, we are proud to be family-owned and operated. 

Responsibilities:

  • Training of housekeeping staff to ensure Lutsen Resort standards are being met
  • Provide work assignments through scheduling, meetings, delegation and direct assignments
  • Maintain appropriate “par” inventory of all housekeeping, laundry, and unit supplies
  • Maintain standard operating procedures for the department, including performance standards (work quality), productivity (work quantity), work methods, safety procedures, and staffing schedules of the department
  • Track and bill out all replacement items from units
  • Verify units to ensure Lutsen Resort standards are being met
  • Provide leadership, motivation, and guidance to all housekeepers to maintain positive employee morale

Qualifications:

  • Must be detail-oriented, organized, and possess strong work ethic
  • Ability to direct, lead and work efficiently with a team while under deadlines
  • Effective employee-relation skills and the ability to diffuse stress and tension during busy times
  • Ability to effectively prioritize, balance work levels and delegate tasks
  • Must be able to sit, stand, walk, climb, balance, stoop, kneel, crouch, crawl and bend during the entire scheduled shift except for required breaks
  • Must be able to lift and/or move up to 50 pounds
  • Three years of experience related to housekeeping strongly preferred
  • Valid driver’s license required

Benefits:

  • Paid vacation
  • Health care
  • Dental benefits
  • Life insurance
  • Flexible spending account (FSA)
  • Long-term disability insurance
  • Short-term disability insurance
  • Accident insurance
  • Resort discounts
  • Complimentary resort activities
  • Free daily lunch

Come and join our friendly and professional team!

Temporary employee housing may be available.

Email Daleri Brown, Human Resources Director at jobs@lutsenresort.com for more information or apply online at http://www.lutsenresort.com/careers/apply/