Job Details

SITECH Technical Support Manager - Olathe, KS

Company

Foley Equipment

Published

2020-03-16

Closes

 

Location

Olathe, Kansas, United States

Category

Management and Executive, Sales and Marketing

Type

Full-time

Description

The Role

The SITECH Technical Support Manager will manage the SITECH technical sales and support employees in actively seeking new customers and markets for product support opportunity.  This role will influence the sale of services for all applicable product lines.  

Job duties:

  • Expect and encourage high performance from the SITCH technical sales and service department by managing and developing the staff and departmental processes
  • Prepare and manage budgets; manage and monitor all expenses and approve/disapprove personnel’s and departmental expenses
  • Identify markets and needs for those markets
  • Maintain open communication with sales and support employees to maximize efficiency, communicating needs for sales transactions and changes in the markets served
  • Participate in and support the development of marketing plan and sales forecasts
  • Be proactive in understanding the needs of customers and maintaining quality customer relationships
  • Help resolve customer issues
  • Oversee and provide technical sales demonstrations as requested
  • Assist in maintenance of customer ownership database
  • Stay current on the market and the features and benefits of competing equipment, and customer trends
  • Oversee the provided localized training services for qualified customers and third party organizations with the intent to educate and expand the overall business related construction within the region

Our Ideal Candidate

  • Previous sales experience and strong sales aptitude
  • Excellent communication and customer service experience
  • Understands the fundamentals of Laser & GPS machine guidance systems, of topographical mapping and surveying, understanding grade and slope control, and automation set-up and troubleshooting
  • Extensive knowledge of SITECH products, typically gained through experience with a dealership or a SITECH equipment manufacturer very valuable
  • At least 3 years management experience required- with a proven track record of positive employee relations and staff development

What will put you ahead:

  • Associates degree in sales, business or a related field
  • At least 3 years’ experience as a member of a survey crew, or industry experience with guidance control systems

Who We Are

Foley Industries and its subsidiaries Foley Equipment, Foley Power Solutions, Foley Rental and SITECH Central have proudly served and represented Caterpillar for nearly 80 years. Committed to customer success across Kansas and Western Missouri, Foley strives every day to deliver excellence across the full range of equipment and power generation sales, rental, service, and technology solutions.  With 1,000 employees in 15 cities, we are dedicated to being Your First Choice. For more information, please visit www.FoleyEq.com.

What we can offer you:

  • Competitive pay
  • 401(k) with matching
  • Full insurance benefits
  • Holiday, PTO, and parental leave
  • Family owned company where you’re more than just another employee

 Foley Industries, Inc. is an Equal Opportunity Employer – Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity