Job Details

Jr Telecommunications Engineer - HERMOSILLO

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Trabaja en Intugo

Published

2020-06-18

Closes

 

Location

Hermosillo, Sonora, Mexico

Category

Customer Service, Information Technology, Tech Support

Type

Full-time

Description

We are looking for a Jr Telecommunications Engineer to assist hosted Unified Communication as a Service (UCaaS) business customers with the design, build and implementation of their services, features, and hardware.

As our Jr Telecommunications Engineer you will be responsible for frontline support of Unified Communication as a Service (UCaaS) business customers.

Qualifications:

  • English Proficiency
  • 2+ years of customer support experience in a technical environment
  • Knowledge and understanding of basic networking, UCaaS and VoIP services 

Plus:

  • Experience with UC software platforms, preferably Cisco BroadWorks
  • CRM platforms (Salesforce, Kayako, HelpSpot, SugarCRM)
  • Microsoft Office365 or Google Suite proficiency
  • IT Certifications (N+, CCNA, etc.)

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