Job Details

Technical Support for English Speaking Customers

Company

Europe Language Jobs

Published

2020-06-30

Closes

 

Location

Athens, Attiki, Greece

Category

Customer Service, Language: English

Type

Full-time

Description

Description: Do you have excellent communication skills in English? Work with our Technical Support team for English Speaking Customers. We are hiring English speakers to follow a 4-week training and work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products. What your responsibilities will be: Answering inquiries about products specification via phone, chat and emailProviding troubleshooting for various technical issuesMaintaining solid customer relationships by handling their questions and concerns with speed and professionalismPerforming data entry Requirements: Job requirements: Excellent communication skills in English (near-native level)Experience in customer service will be appreciated, but not required.Technical research skills to troubleshoot customer problems.Advanced internet research skillsHardware and software Medium to advanced knowledgePrior experience in technical support will be considered as an advantage Offer: What we offer: Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, real estate fee covered by our company), when applicableTraining by certified instructorsCompetitive monthly salary + 2 extra salaries per yearNumerous benefits and discountsProfessional growth & development opportunitiesFree Greek language coursesState of the art premises located close to the center of Athens, providing a great  working environment  with relaxing break areasSpecial events as well as community & social responsibility     Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 8,500 people from 91 nationalities. Language: English