Job Details

Dutch speaking Customer Care Advisor

Company

Europe Language Jobs

Published

2020-09-16

Closes

 

Location

Sofia, Sofia, Bulgaria

Category

Customer Service, Language: Dutch

Type

Full-time

Description

Description: We are very excited to recruit for a new DUTCH speaking Customer Care Advisor role in Sofia, Bulgaria. This position will be for our client - an outsourcing partner - and is based in their office in the Bulgarian capital Sofia. This largely modern and youthful city has some fantastic museums, galleries, restaurants and clubs. It also lays on the foot of the Vitosha Mountain which gives plenty of opportunities for skiing and hiking!   The role As a Customer Care Advisor you will represent an Energy company in the Dutch and Belgium market. You will receive inbound calls from customers and will receive queries in relation to their account. Answering billing enquiries and solving any payment issues will be part of your daily tasks. This is a versatile position which will suit someone with good customer service and administration  skills.   Requirements: We are looking for candidates who have: Excellent communication skills both verbally and written in DutchPrevious customer service experience in a call centre environmentEye for detailsFlexibleComputer literateEagerness to learn and develop Offer: Salary, Relocation Package and Benefits The Basic net salary is 1100 euro net p/m.  Full paid training will be provided. There is an excellent relocation package on offer which includes initial flight to Sofia, few days hotel on arrival and really all the assistance you need when relocating to a new country e.g. finding your own accommodation in Sofia, registration for the social security number, opening a bank account etc.   Interview Process The interview process can be done remotely via phone, skype, whatsapp or viber. There will be an information/screen call, where you will be once again explained what the role entails, how the relocation works, what living in Sofia is like etc. This will be followed by an official interview and language test.  Language: Dutch