Client Success Manager | Tel-Aviv | Full-Time US hours | 17-22k Base | Native level English

About the company

This company is based on SaaS providing Data Mining, Data Crawling and much more for Enterprise and Mid-level companies on the US market.

Industry: Information Technology & Services

Size: 40+

Location: Tel-Aviv

Founded: 2015

Salary: 17-22k (subject to experience!)

*** Discretion guaranteed for appliers ***

About the position

As Senior CS you will own and manage a portfolio of enterprise/mid-level accounts.

You will have to understand and customize your client’s outcomes by collecting and analyzing data (incoming and proactive).

You will have to be involved in all your accounts aspects when it comes to support, ongoing management, product demonstration, product education, tutorials, and other communication infrastructure.

You are going to collaborate with R&D, Development, Marketing, and support to improve your customers experience.

You are expected to sustain and increase profitability.

The requirements:

3+ years of B2B SaaS Customer Success, account management or consulting experience working with mid to enterprise-level accounts.

Fluent spoken and written English

Hands-on technical knowledge with scripting, SQL, data analysis

Sales background

Familiarity with RESTful APIs.