B2B Client Success Manager
Company Apply Now
Client Success Manager | Tel-Aviv | Full-Time US hours | 17-22k Base | Native level English
About the company
This company is based on SaaS providing Data Mining, Data Crawling and much more for Enterprise and Mid-level companies on the US market.
Industry: Information Technology & Services
Salary: 17-22k (subject to experience!)
*** Discretion guaranteed for appliers ***
About the position
As Senior CS you will own and manage a portfolio of enterprise/mid-level accounts.
You will have to understand and customize your client’s outcomes by collecting and analyzing data (incoming and proactive).
You will have to be involved in all your accounts aspects when it comes to support, ongoing management, product demonstration, product education, tutorials, and other communication infrastructure.
You are going to collaborate with R&D, Development, Marketing, and support to improve your customers experience.
You are expected to sustain and increase profitability.
3+ years of B2B SaaS Customer Success, account management or consulting experience working with mid to enterprise-level accounts.
Fluent spoken and written English
Hands-on technical knowledge with scripting, SQL, data analysis
Familiarity with RESTful APIs.