Service Manager - Foley Rebuild Center (Park City, KS)

Company

Foley Equipment

Published

2021-05-24

Closes

 

Location

Park City, Kansas, United States

Category

Management and Executive

Type

Full-time

Description

The Role

Are you looking for a position where you can directly impact the success of an organization?  The Service Manager – Foley Rebuild Center will effectively develop and manage service operations in a manner that promotes Customer Satisfaction, Market Dominance and Profitability. Effectively build customer relationships and foster exceptional customer satisfaction.

Job duties:

  • Forecast goals and objectives and strive to meet them
  • Hire, counsel, motivate and monitor employee performance
  • Communicate and follow up with customers
  • Collaborate, manage and maintain effective working relationships across the organization
  • Manage the day-to-day departmental expectations with service coordinators, shop managers, and field managers to promote maximum asset utilization and to ensure smooth and timely repair progression
  • Ensure timely and accurate invoice processing, parts orders, Service Letter completions, quotes, and customer follow-up
  • Manage warranty and goodwill decisions
  • Ensure repair estimates and turn times are effectively executed
  • Maintain shop, tools, and equipment to promote a clean and safe environment

Our Ideal Candidate

  • Excellent communication and customer service experience
  • High school diploma or equivalent College degree desirable

What will put you ahead:

  • Experience managing employees in a service department
  • Bilingual skills a plus

Who We Are

Foley Industries - Foley Equipment, Foley Power Solutions, Foley Rental and SITECH Central – enters its ninth decade of empowering progress for customers in Kansas and Western Missouri.  Foley’s 1,000+ employees strive every day to safely deliver excellence in service, parts, rental and sales across a broad line of Caterpillar and allied construction equipment, power generation, as well as SITECH construction technology solutions. For more information, please visit www.FoleyEq.com.”

What we can offer you:

  • Competitive pay
  • 401(k) with matching
  • Full insurance benefits
  • Holiday, PTO, and Parental Leave
  • Family owned company where you’re more than just another employee

 

 Foley Industries, Inc. is an Equal Opportunity Employer – Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity. To request a reasonable accommodation or assistance in completing the application, call 316-529-5810 or email Michelle Smith @ mlsmith@foleyeq.com.