Lutsen Resort is accepting applications for a full-time, year-round Guest Services Manager. Ideal candidate has strong problem-solving abilities, leadership/team-building skills, and exceptional customer service skills. Experience with reservation software a plus. Previous supervisory/management experience preferred. This position reports to the Front Desk Manager. 

Responsibilities:

• Training and supervising front desk staff
• Overseeing reservations and guest services
• Tracking reservations
• Taking care of guest issues as they arise

Benefits:

• Paid vacation
• Health care
• 401K
• Dental benefits
• Life insurance
• Flexible spending account (FSA)
• Long-term disability insurance
• Short-term disability insurance
• Accident insurance
• Resort discounts
• Complimentary resort activities

Email Sharon Bock-Benton HR Director at jobs@lutsenresort.com for more information or apply online at http://www.lutsenresort.com/careers/apply/