Job Details

Customer Success Manager - Haifa

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Panda - Trading Systems






Haifa, Haifa, Israel


Software and Programming




Panda Trading Systems (PandaTS) specializes in building high-performance, cutting-edge technology for the online financial trading industry is seeking a Customer Success Manager to join our team

  • Act as the customer's focal point
  • support customers as they transition from sales prospects to active users of the products.
  • Identify and analyze the customer’s needs and translate them into tasks to be undertaken by divisions within the company
  • Push forward the business needs of the company with the client, finding the optimal balance between the client’s needs and those of the company
  • Optimizing customer performance
  • Growing Revenue

  • 2-3 years experience as B2B Success Manager/Account manager  – Must (Experience from FinTech companies will be considered as an advantage).
  • Proven ability to manage multiple projects simultaneously -  Must 
  • BA in Economics/Business Management - advantage
  • Experience in the online industry (Online trading, Gaming, Crypto) - advantage
  • Knowledge of development lifecycles & working with R&D teams  -  advantage
  • Experience working with international customers - Advantage
  • Fluent English (written and spoken) - Must
  • Excellent analytical skills & working with MS office tools - Must
  • Methodical approach to delivery, with attention to detail and the ability to keep track of multiple tasks & thier risks
  • Customer-facing, excellent interpersonal skills, Self-motivated, details oriented, self-managed, team player


Come Work With Us: 
At PandaTS we offer a wide range of benefits, including:
  • Annual company's vacation abroad to all employees.
  • We offer an attractive study fund (Keren Hishtalmut)
  • Manager insurance
  • Employee Training - professional courses and conferences.
  • Lunch fees (Cibus)
  • Extra days off
  • Holidays gifts and bonuses
  • Birthday gifts for you and your kids.
  • Company parties (Summer party, Purim party, and more)
  • Flexible hours for excellent work-life balance.
  • Weekly happy hours with great food and beverage.
  • Young and cool environment, pool tables, and ping pong
  • Small gym
  • 6 minutes walk from "Haifa Bat Galim" train station.
  • stability Panadts has more than 15 years of experience in the market