Job Details

Customer Success Manager - Haifa

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Panda - Trading Systems

Published

2021-11-22

Closes

2021-12-31

Location

Haifa, Haifa, Israel

Category

Software and Programming

Type

Full-time

Description

Panda Trading Systems (PandaTS) specializes in building high-performance, cutting-edge technology for the online financial trading industry is seeking a Customer Success Manager to join our team


Responsibilities:
  • Act as the customer's focal point
  • support customers as they transition from sales prospects to active users of the products.
  • Identify and analyze the customer’s needs and translate them into tasks to be undertaken by divisions within the company
  • Push forward the business needs of the company with the client, finding the optimal balance between the client’s needs and those of the company
  • Optimizing customer performance
  • Growing Revenue

Requirements:
  • 2-3 years experience as B2B Success Manager/Project manager  – Must (FinTech companies advantage).
  • Proven ability to manage multiple projects simultaneously -  Must 
  • BA in Economics/Business Management - advantage
  • Experience in the online Forex or Gaming industry - advantage
  • Knowledge of development lifecycles
  • Experience working with international customers
  • Fluent English (written and spoken)
  • Excellent analytical skills
  • Methodical approach to delivery, with attention to detail and ability to keep track of multiple projects, risks and issues
  • Customer-facing, excellent interpersonal skills, Self-motivated, details oriented, self-managed, team player
  • Ability to work effectively with and balance the needs of both Business and Engineering team members
Come Work With Us: 
At PandaTS we offer a wide range of benefits, including:
  • Annual company's vacation abroad to all employees.
  • We offer an attractive study fund (Keren Hishtalmut)
  • Manager insurance
  • Employee Training - professional courses and conferences.
  • Lunch fees (Cibus)
  • Extra days off
  • Holidays gifts and bonuses
  • Birthday gifts for you and your kids.
  • Company parties (Summer party, Purim party, and more)
  • Flexible hours for excellent work-life balance.
  • Weekly happy hours with great food and beverage.
  • Young and cool environment, pool tables, and ping pong
  • Small gym
  • 6 minutes walk from "Haifa Bat Galim" train station.
  • stability Panadts has more than 15 years of experience in the market