Customer Success Manager - Haifa
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Panda - Trading Systems
Published
2021-01-11
Closes
2021-01-31
Location
Haifa, Haifa, Israel
Category
Software and Programming
Type
Full-time
Description
Panda TS, a leading international broker technology vendor that offers advanced solutions and advisory services to the brokerage industry is seeking a Customer Success Manager to join our team
Responsibilities
- Identify and analyze the customer’s needs and translate them into tasks to be undertaken by divisions within the company
- Push forward the business needs of the company with the client, finding the optimal balance between the client’s needs and those of the company
- Optimizing customer performance
- Growing Revenue
Requirements:
- 2-3 years’ experience as Success Manager – Must
- Experience in the online Forex or Gaming industry - advantage
- Knowledge of development lifecycles
- Experience working with international customers
- Fluent English (written and spoken)
- Methodical approach to delivery, with attention to detail and ability to keep track of multiple projects, risks and issues
- Customer-facing, excellent interpersonal skills, Self-motivated, details oriented, self-managed, team player
- Ability to work effectively with and balance the needs of both Business and Engineering team members