Customer Success Manager - Haifa
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Panda - Trading Systems
Published
2023-12-03
Closes
2024-01-26
Location
Haifa, Haifa, Israel
Category
Software and Programming
Type
Full-time
Description
Panda Trading Systems (PandaTS) specializes in building high-performance, cutting-edge technology for the online financial trading industry is seeking a Customer Success Manager to join our team
Responsibilities:
- Act as the customer's focal point
- support customers as they transition from sales prospects to active users of the products.
- Identify and analyze the customer’s needs and translate them into tasks to be undertaken by divisions within the company
- Push forward the business needs of the company with the client, finding the optimal balance between the client’s needs and those of the company
- Optimizing customer performance
- Growing Revenue
Requirements:
- 2-3 years experience as B2B Success Manager/Account manager – Must (Experience from FinTech companies will be considered as an advantage).
- Proven ability to manage multiple projects simultaneously - Must
- BA in Economics/Business Management - advantage
- Experience in the online industry (Online trading, Gaming, Crypto) - advantage
- Knowledge of development lifecycles & working with R&D teams - advantage
- Experience working with international customers - Advantage
- Fluent English (written and spoken) - Must
- Excellent analytical skills & working with MS office tools - Must
- Methodical approach to delivery, with attention to detail and the ability to keep track of multiple tasks & thier risks
- Customer-facing, excellent interpersonal skills, Self-motivated, details oriented, self-managed, team player
Come Work With Us:
At PandaTS we offer a wide range of benefits, including:
- Annual company's vacation abroad to all employees.
- We offer an attractive study fund (Keren Hishtalmut)
- Manager insurance
- Employee Training - professional courses and conferences.
- Lunch fees (Cibus)
- Extra days off
- Holidays gifts and bonuses
- Birthday gifts for you and your kids.
- Company parties (Summer party, Purim party, and more)
- Flexible hours for excellent work-life balance.
- Weekly happy hours with great food and beverage.
- Young and cool environment, pool tables, and ping pong
- Small gym
- 6 minutes walk from "Haifa Bat Galim" train station.
- stability Panadts has more than 15 years of experience in the market
