Job Details

B2B Success Manager - Limassol, Cyprus

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Panda - Trading Systems

Published

2023-09-24

Closes

2024-01-01

Location

Limassol, Cyprus

Category

Customer Service, Sales and Marketing

Type

Full-time

Description

Panda Trading Systems (PandaTS) specializes in building high-performance, cutting-edge technology for the online financial trading industry is seeking a Customer Success Manager to join our team

Responsibilities:

    • Act as the customer's focal point.
    • Support customers as they transition from sales prospects to active users of the products.
    • Identify and analyze the customer’s needs and translate them into tasks to be undertaken by divisions within the company
    • Push forward the business needs of the company with the client, finding the optimal balance between the client’s needs and those of the company
    • Optimizing customer performance
    • Growing Revenue


 Requirements:

    • 2-3 years experience as B2B Success Manager/Project manager  – Must (FinTech companies advantage).
    • Proven ability to manage multiple projects simultaneously -  Must
    • BA in Economics/Business Management - advantage
    • Experience in the online Forex or Gaming industry - advantage
    • Knowledge of development lifecycles
    • Experience working with international customers
    • Fluent English (written and spoken)
    • Excellent analytical skills
    • Methodical approach to delivery, with attention to detail and ability to keep track of multiple projects, risks and issues
    • Customer-facing, excellent interpersonal skills, Self-motivated, details oriented, self-managed, team player
    • Ability to work effectively with and balance the needs of both Business and Engineering team members

Job Benefits :

At PandaTS we offer a wide range of benefits, including:

  • Annual company's vacation abroad to all employees
  • Medical insurance
  • Extra days off
  • Holidays gifts and bonuses
  • Birthday gifts for you and your kids.
  • Company parties
  • Flexible hours for excellent work-life balance.
  • Stability, PanadTS has more than 15 years of experience in the market