Technical Services Specialist

Panda TS a leading international technology vendor in the financial industry is seeking tech-savvy and dynamic Technical Services Specialists to join our growing team!

Technical Services Specialists are responsible for technical products implementation, maintenance, on-boarding, and internal support for our B2B customers.

Responsibilities:

•     Owning relevant implementation projects to completion and providing production support for our B2B customers.

•     Building, maintaining, configuring, monitoring, and completing post-production testing and managing live deliverables.

•     Working with our Customer Service, Customer Success, Product and R&D teams to facilitate technical product implementations and       technical solutions.

•     Performing in-depth troubleshooting and diagnosis to resolve complex technical issues and incidents.

•     Maintaining and contributing to a library of associated knowledge materials.

Requirements:

• Full professional English proficiency.
• Technical expertise from previous working experience, education, or personal interest.
• Service orientation and excellent interpersonal skills.
• Advanced knowledge of Windows OS & Office Products – a must.
• Familiarity with SQL, Linux, PowerShell, Python or other programming languages –advantage.
• Availability to work on shifts 24/6.

Why to join us?

Here at PandaTS we offer a wide range of benefits for our employees:

• Annual company vacations abroad
• An attractive study fund (Keren Hishtalmut)
• Professional courses and conferences for all employees
• Lunch fees (Cibus)
• Flexible days off
• Holiday gifts and bonuses
• Happy hours
• Even a small gym and a pool table!
• And so much more...

The position is located in Haifa, in a 6-minute walking distance from the "Haifa Bat Galim" train station.