Job Details

Technical Services Specialist - Haifa

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Panda - Trading Systems

Published

2022-11-15

Closes

2023-10-31

Location

Haifa, Haifa, Israel

Category

Banking and Finance

Type

Full-time

Description

Technical Services Specialist

 

Panda TS a leading international technology vendor in the financial industry is seeking tech-savvy and dynamic Technical Services Specialists to join our growing team!

 

Technical Services Specialists are responsible for technical products implementation, maintenance, on-boarding, and internal support for our B2B customers.

 

Responsibilities:

•     Owning relevant implementation projects to completion and providing production support for our B2B customers.

•     Building, maintaining, configuring, monitoring, and completing post-production testing and managing live deliverables.

•     Working with our Customer Service, Customer Success, Product and R&D teams to facilitate technical product implementations and       technical solutions.

•     Performing in-depth troubleshooting and diagnosis to resolve complex technical issues and incidents.

•     Maintaining and contributing to a library of associated knowledge materials.

 

Requirements:

  • Full professional English proficiency.
  • Technical expertise from previous working experience, education, or personal interest.
  • Service orientation and excellent interpersonal skills.
  • Advanced knowledge of Windows OS & Office Products – a must.
  • Familiarity with SQL, Linux, PowerShell, Python or other programming languages –advantage.
  • Availability to work on shifts 24/6.

 

Why to join us?

Here at PandaTS we offer a wide range of benefits for our employees:

  • Annual company vacations abroad
  • An attractive study fund (Keren Hishtalmut)
  • Professional courses and conferences for all employees
  • Lunch fees (Cibus)
  • Flexible days off
  • Holiday gifts and bonuses
  • Happy hours
  • Even a small gym and a pool table!
  • And so much more...

 

The position is located in Haifa, in a 6-minute walking distance from the "Haifa Bat Galim" train station.