Job Details

IT Support Executive - HERMOSILLO

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Trabaja en Intugo

Published

2021-03-24

Closes

2021-05-23

Location

Hermosillo, Sonora, Mexico

Category

Information Technology, Tech Support

Type

Full-time

Description

We are looking for a IT Support Executive to implement new and existing customer basic Managed services.

As our IT Support Executive you will work with customers, vendors and the assigned project manager to ensure managed networking services are deployed to support customer’s business needs.

Qualifications:

  • English Proficiency
  • 2+ years of customer support experience in a technical environment
  • Experience working with ticketing systems
  • Knowledge and understanding of hosted email environments, DNS, storage systems, and basic networking and firewall knowledge.
  • Experience with network tests (ping, traceroute & ipconfig)
  • Proficient at small, medium, and large business system implementation.
  • Microsoft Office365 or Google Suite proficiency

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