Georgia with a footprint extending throughout the Southeast.  Our brand which is our people, service and commitment is built on integrity, innovation and teamwork.

Position Summary:

• Designs and implements highly complex, integrated solutions to meet business requirements or enhance productivity in a highly regulated environment with minimal business impact
• Subject matter expert in:
  • Microsoft technology stack
    • Exchange
    • Group Policy
    • M365
      • Email
      • SharePoint
      • Teams
    • Azure AD
      • Conditional Access
      • Cloud app security
      • Security and Compliance Center
      • Defender ATP
      • Intune / Microsoft Endpoint Manager
    • Microsoft licensing
    • System Center Configuration Manager (SCCM)
      • Imaging
      • Patching
      • Software deployment
      • Configuration baseline
    • Remote Desktop Services
  • Backups
  • SSL Certificates
• Escalation point for Tier1/2 and ultimately responsible for production support, monitoring, troubleshooting, design engineering and problem resolution of enterprise infrastructure and applications
• Ensure that all supported environments are monitored to provide alerts when there are problems (including performance)
• Ensure that all supported environments are fully documented, including procedures for their use and management
• Participate in the design, planning, and implementation of new projects / technologies and highly available solutions
• Work with the Information Security Officer to maintain compliance for audits / exams for regulatory bodies such as SOX and the Federal Reserve Board
• Must adhere to policies and procedures of CCHL and maintain confidentiality of customer and company information

Essential/Primary Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversee, configure, maintain, and support the corporate infrastructure and enterprise applications with a focus on the Microsoft stack
• Backup systems and management
• IT Security (cloud, server, workstation, and network security)
• Participate in after-hours escalations

Preferred Job Requirements for Essential/Primary Job Functions:

• Enterprise level engineering skills
• Highly skilled in troubleshooting, implementation, monitoring, and enterprise level support for modern versions of
  • Active Directory
  • Azure AD
  • M365
  • Microsoft Windows Server
  • SCCM
  • SQL Server
  • Exchange
• Outstanding customer service and communication skills
• Effective decision-making, judgment and problem-solving skills
• Ability to take initiative, ownership, demonstrate creativity, and innovation
• Ability to work independently
• Ability to lift 60+ lbs

Education/Work Experience:

• 5+ years of experience in managing Windows Server platforms
• 5+ years’ hardware and software support experience
• 5+ years’ experience with mid to large size enterprise environments