Systems Engineer
Company
Capital City Home Loans
Published
2021-02-19
Closes
Location
Lawrenceville, Georgia, United States
Category
Banking and Finance
Type
Full-time
Description
Georgia with a footprint extending throughout the Southeast. Our brand which is our people, service and commitment is built on integrity, innovation and teamwork.
Position Summary:
- Designs and implements highly complex, integrated solutions to meet business requirements or enhance productivity in a highly regulated environment with minimal business impact
- Subject matter expert in:
- Microsoft technology stack
- Exchange
- Group Policy
- M365
- SharePoint
- Teams
- Azure AD
- Conditional Access
- Cloud app security
- Security and Compliance Center
- Defender ATP
- Intune / Microsoft Endpoint Manager
- Microsoft licensing
- System Center Configuration Manager (SCCM)
- Imaging
- Patching
- Software deployment
- Configuration baseline
- Remote Desktop Services
- Backups
- SSL Certificates
- Microsoft technology stack
- Escalation point for Tier1/2 and ultimately responsible for production support, monitoring, troubleshooting, design engineering and problem resolution of enterprise infrastructure and applications
- Ensure that all supported environments are monitored to provide alerts when there are problems (including performance)
- Ensure that all supported environments are fully documented, including procedures for their use and management
- Participate in the design, planning, and implementation of new projects / technologies and highly available solutions
- Work with the Information Security Officer to maintain compliance for audits / exams for regulatory bodies such as SOX and the Federal Reserve Board
- Must adhere to policies and procedures of CCHL and maintain confidentiality of customer and company information
Essential/Primary Job Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Oversee, configure, maintain, and support the corporate infrastructure and enterprise applications with a focus on the Microsoft stack
- Backup systems and management
- IT Security (cloud, server, workstation, and network security)
- Participate in after-hours escalations
Qualifications
Preferred Job Requirements for Essential/Primary Job Functions:
- Enterprise level engineering skills
- Highly skilled in troubleshooting, implementation, monitoring, and enterprise level support for modern versions of
- Active Directory
- Azure AD
- M365
- Microsoft Windows Server
- SCCM
- SQL Server
- Exchange
- Outstanding customer service and communication skills
- Effective decision-making, judgment and problem-solving skills
- Ability to take initiative, ownership, demonstrate creativity, and innovation
- Ability to work independently
- Ability to lift 60+ lbs
Education/Work Experience:
- 5+ years of experience in managing Windows Server platforms
- 5+ years’ hardware and software support experience
- 5+ years’ experience with mid to large size enterprise environments