Job Details

Systems Engineer


Capital City Home Loans






Lawrenceville, Georgia, United States


Banking and Finance




Georgia with a footprint extending throughout the Southeast.  Our brand which is our people, service and commitment is built on integrity, innovation and teamwork.

Position Summary:

  • Designs and implements highly complex, integrated solutions to meet business requirements or enhance productivity in a highly regulated environment with minimal business impact
  • Subject matter expert in:
    • Microsoft technology stack
      • Exchange
      • Group Policy
      • M365
        • Email
        • SharePoint
        • Teams
      • Azure AD
        • Conditional Access
        • Cloud app security
        • Security and Compliance Center
        • Defender ATP
        • Intune / Microsoft Endpoint Manager
      • Microsoft licensing
      • System Center Configuration Manager (SCCM)
        • Imaging
        • Patching
        • Software deployment
        • Configuration baseline
      • Remote Desktop Services
    • Backups
    • SSL Certificates
  • Escalation point for Tier1/2 and ultimately responsible for production support, monitoring, troubleshooting, design engineering and problem resolution of enterprise infrastructure and applications
  • Ensure that all supported environments are monitored to provide alerts when there are problems (including performance)
  • Ensure that all supported environments are fully documented, including procedures for their use and management
  • Participate in the design, planning, and implementation of new projects / technologies and highly available solutions
  • Work with the Information Security Officer to maintain compliance for audits / exams for regulatory bodies such as SOX and the Federal Reserve Board
  • Must adhere to policies and procedures of CCHL and maintain confidentiality of customer and company information

Essential/Primary Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Oversee, configure, maintain, and support the corporate infrastructure and enterprise applications with a focus on the Microsoft stack
  • Backup systems and management
  • IT Security (cloud, server, workstation, and network security)
  • Participate in after-hours escalations

Preferred Job Requirements for Essential/Primary Job Functions:

  • Enterprise level engineering skills
  • Highly skilled in troubleshooting, implementation, monitoring, and enterprise level support for modern versions of
    • Active Directory
    • Azure AD
    • M365
    • Microsoft Windows Server
    • SCCM
    • SQL Server
    • Exchange
  • Outstanding customer service and communication skills
  • Effective decision-making, judgment and problem-solving skills
  • Ability to take initiative, ownership, demonstrate creativity, and innovation
  • Ability to work independently
  • Ability to lift 60+ lbs

Education/Work Experience:

  • 5+ years of experience in managing Windows Server platforms
  • 5+ years’ hardware and software support experience
  • 5+ years’ experience with mid to large size enterprise environments