Job Details

Sports CRM Coordinator

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Aspire Global






Sliema, Malta, Malta


iGaming, CRM




Aspire Global, a publicly traded online gaming company, is looking for a dynamic and motivated Sports CRM Coordinator to join the Sports department.



  • Creating, implementing and managing an error-free execution of sports CRM projects and marketing activities.
  • Performing end-to-end monitoring and analysis of campaign execution & performance and provide relevant feedback.
  • Building, creating and improving Sports CRM email templates and marketing materials.
  • Creating new customer flows and campaign scenarios using Exponea.
  • Assisting in producing and delivering commercial briefs and campaign plans.
  • Assisting with promotional content, banner planning, newsletter and other promotional material.
  • Ensuring that retention plans are adapted to suit the local market/brands.
  • Proactively looking for Ad-Hoc sports campaign opportunities that help maximize the customer experience based on near real-time changes in customer situation across different markets/brands.
  • Creating special odds Markets.
  • Aspire Global employees are adequately trained in Responsible Gambling in order to protect customers from harm following the relevant licensing objectives.


  • Deep understanding of Sportsbook product and a passion for and knowledge of Sports – must.
  • Experience with implementing and tracking campaign metrics across multiple channels, including email, direct mail, SMS, Push – must.
  • Previous experience in a similar role.
  • Excellent project management, time management and problem-solving skills.
  • BA/BSc. in industrial engineering or equivalent – advantage.
  • Good working knowledge of HTML – must.
  • Proficient user of Excel.
  • Ability to understand multiple backend systems and how they work in-sync.
  • Ability to work on a tight deadline and under pressure.
  • Strong initiative.
  • Excellent written and verbal English level – must.
  • Danish or German language – advantage.
  • Responsible, detail oriented, well organized, independent, able to learn quickly, multi-tasker,  great interpersonal  skills, team player.