Identity Access Management - Platform.- Okta
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- Negotiation with Clients
- User Support
- Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors
- English Fluent.
- Comply with data regulations
- MFA & SSO
- Align to ITIL Processes and Performance
i. Conduct problem management, RCA generation, service recovery, communications management, troubleshooting and incident tracking
j. Create/update documentation and processes.
Languages: Conversational English necessary
About Softtek: Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India, Softtek helps improve and produce predictable outcomes for top-tier corporations in over 20 countries. Softtek is the creator and a leader of the nearshore industry. For more information on what we do, who we are, and career opportunities, visit www.softtek.com / Follow us @Softtek on Twitter, and be our fan on Facebook www.facebook.com/softtek