Job Details

Responsible Gaming Specialist

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Aspire Global

Published

2021-05-25

Closes

2021-07-24

Location

Sliema, Malta, Malta

Category

iGaming

Type

Full-time

Description

Aspire Global; a publicly traded online gaming company, is looking for a dynamic and motivated Responsible Gaming Specialist.


Main Responsibilities

  • Reviewing and monitoring customer’s accounts from a responsible gaming perspective.
  • Identifying high risk players by conducting analysis of customers’ behaviour and activity.
  • Conducting outbound calls to ensure that the players are gambling responsibly and, in their means.
  • Knowing and promoting our Responsible Gaming tools.
  • Working closely with the AML department to assess the customer’s affordability.
  • Aspire Global employees are adequately trained in Responsible Gambling in order to protect customers from harm following the relevant licensing objectives.

What are your skills?

  • Experience and a passion in dealing with customers.
  • Previous experience in RG & AML – added asset.
  • MS Excel knowledge.
  • English language at a native/ fluent level.
  • Attention to details.
  • Excellent written and verbal communication skills.

 

What will Aspire Global give to you?

  • Initial in-depth initial training so you can hit the ground running with confidence
  • Cool offices based in the most popular location on the island – central Sliema
  • Career progression opportunities – 47% of our employees have been internally promoted!
  • Amazing colleagues - we are 1 big happy family from top to bottom!
  • 27 vacation days
  • Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
  • Develop your sporting abilities by joining our company football team
  • Weekly classes offered at one of the best fitness clubs on the island
  • Private health insurance
  • Free eye testing
  • Anniversary rewards
  • An opportunity to grow professionally within one of the biggest iGaming companies in the world