Job Details

Virtual Recepcionist

Company Apply Now

Trabaja en Intugo

Published

2021-09-20

Closes

2021-09-24

Location

Hermosillo, Sonora, Mexico

Category

Administrative

Type

Full-time

Description

WHAT YOU WILL BE DOING
• PROFESSIONALLY HANDLING INCOMING CALLS FOR OUR CLIENTS AND THEIR CALLERS
• PROVIDING EXCEPTIONAL CUSTOMER SERVICE
• PROMPTLY AND EFFICIENTLY TAKING AND RELAYING MESSAGES TO CLIENTS
• BOOKING APPOINTMENTS AND UPDATING INFORMATION ON FORMS
• OFFERING A WARM PHONE PRESENCE, GENERALLY SMILING, BEING FRIENDLY, HELPFUL AND POSITIVE WHAT WE NEED FROM YOU
• PREFERABLY CALL CENTER EXPERIENCE AND/OR EXPERIENCE IN A FAST-PACED ENVIRONMENT
• EXCELLENT SPEAKING VOICE AND TELEPHONE MANNER
• CONFIDENCE WITH COMPUTERS AND TYPING SKILLS (OVER 50 WPM)
• ATTENTION TO DETAIL AND ACCURACY
• TEAM PLAYER, PROFESSIONAL ATTITUDE AND A SENSE OF HUMOR
• TAKE PRIDE IN THE QUALITY OF YOUR WORK IN PROVIDING A POSITIVE CLIENT EXPERIENCE
• HIGH LEVEL OF LANGUAGE FLUENCY IN BOTH ENGLISH AND SPANISH QUALIFICATION REQUIREMENTS
• REMARKABLE ATTENDANCE • SELF-MOTIVATION • ABILITY TO WORK IN A FAST-PACED ENVIRONMENT • MINIMUM OF 1-YEAR CUSTOMER SERVICE EXPERIENCE