Job Details

Business Analyst

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Remote position, Jalisco, Mexico


Engineering, Information Technology, Software and Programming





  • Oral and written communication skills
  • Interpersonal and consultative skills

  • Facilitation skills

  • Analytical thinking and problem solving

  • Being detail-oriented and capable of delivering a high level of accuracy

  • Organizational skills

  • Knowledge of the business structure

  • Stakeholder analysis

  • Requirements engineering

  • Costs benefit analysis

  • Processes modeling

  • Understanding of networks, databases, and other technology


In the day-to-day, you will be a part of the Agile & Project Management Tools Scrum team and will manage our platforms and support stakeholders from across the Untangle/Business Veracity or were ever appointed as BA by your managers. You will be a facilitation hub for the Business Team, engineering, and end-users. With your acute communication skills, you will be championing best practices and improving the delivery methods. Some of your areas of ownership will include:

Agile & Project Management Tools Engineering Team (Scrum Team)  

  • Act as a bridge between Business, Engineering, and Users

  • Knowledge of working with Low Code Web-based Applications

  • Facilitate Solution design on AWS Cloud Systems in collaboration with the Agile & PPM Tools Product & Engineering Team

  • Oversee, measure & improve development in collaboration with the Agile & PM Tools Engineering team via Agile Scrum Methodologies.

  • Liaison with the end customer to Support and advance tools adoption.

  • Conduct release management activities and ensure high standards are maintained across the team

  • Build a deep understanding of the platform and support the team in building optimal Out-of-the-box solutions

  • Monitor adoption and strive for continuous improvement and innovation

  • Working with key stakeholders, continuously identify and help prioritize tool enhancements needed to maximize global process benefits

  • Keep up to date on the current best practices on the Product management and Agile Execution areas and rollout best practices in new tools and processes

Preferred Qualifications  

  • Relevant work experience in Low Code Web-based Applications in the Product Management and Agile Execution domains

  • Agile Knowledge

  • Experience with AWS Systems and Services

  • Experienced with Data sciences & Databases

  • Experience in Product Management & Agile Execution tools like JIRA, Trello, Start Infinity, etc.

  • Experience with writing user stories, Managing sprints, and knowledge of different SDLC processes.