Job Details

Education Guidance Specialist








Carson, California, United States


Education, Education - Corporate




Dermalogica is looking for a self-motivated individual to join our dynamic Education Guidance team. In this role as an Education Guidance Specialist, you will have the opportunity to actively fill all education activities through phone interaction.

Essential Duties and Responsibilities:
  • Proactively make outbound calls to potential and existing students, as well as Dermalogica accounts in assigned territory to promote upcoming classes, new product launches, on-tours, and events
  • Answer and respond to inbound registration calls and recommend appropriate classes
  • Follow-up with students to confirm class attendance; collect and process class payments
  • Guide and counsel students over the phone
  • Build long-term relationships with students and accounts by delivering the highest level of customer service at all times through phone interaction

Education and/or Experience:
  • High School degree required (AA/BA degree a plus! )
  • One plus years experience working in a Sales/Customer Service call center environment required (outbound call experience preferred! )
  • Excellent communication skills
  • Strong attention to detail
  • Proficiency with Microsoft Outlook, Word, and Excel
  • Must reside within a 30-minute commute of the Corporate office: 1535 Beachey Pl, Carson, CA 90746.

Apply now and become a team member for a company that provides competitive salaries, outstanding benefits including Health Benefits, Monthly Product Allowances, Profit Sharing, Annual Fitness Reimbursement, Domestic Partner Benefits, 401(k) Matching, not to mention a host of other perks!

To be considered for this role, please complete your online application. Please know that all applications are reviewed for consideration. A member of the Human Resources team will contact you if your experience and skills are a match for the position.

Dermalogica is an equal opportunity employer that embraces diversity, equity, and inclusion.