Job Details

Web Application Support

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Aguacalientes, Aguascalientes, Mexico


Information Technology




Founded in 1982 by a small group of entrepreneurs, Softtek started out in Mexico providing local IT services, and today is a global leader in next-generation digital solutions. The first company to introduce the Nearshore model, Softtek helps Global 2000 organizations build their digital capabilities constantly and seamlessly, from ideation and development to execution and evolution. Its entrepreneurial drive spans 20+ countries and more than 15,000 talented professionals.

What are we looking for this position?

Basic Requirements:

• From 2 up to 5 years of experience in Web Application Support or Developers with interest in Support

• Databases: SQL or MySQL languages

• Unix or Linux use

• Utilization/Knowledge of ITIL/Agile Methodologies

• Java Knowledgement

Activities to Perform:

• Application Maintenance and support

• Development of Tools for Operation Support (monitoring, alerting, automation)

• Critical incidents resolution

• Problem Management, Incident Management, Request Fulfillment, Change Management, Configuration Management, Knowledge Management

• Meetings with customer

• Availability to work irregular shifts

Language needed:

• Very good English, conversational level

If you meet the requirements apply directly on this link for you to add your CV and we can take you into account for the next steps of the process.

Thank you for considering Softtek to continue with your professional development!