Job Details

Manager Biomedical Operations


Satellite Healthcare






San Jose, California, United States




The primary responsibility of the Biomedical Operations Manager is to provide leadership and direction to the dialysis center biomedical staff within a service area to help ensure that all operations are in compliance with Satellite standards.

Manager, Biomedical Operations

Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization.

Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives.

Across our organization, we share a single mission - to make life better for those living with kidney disease. Watch our video to learn more about our mission.

About the Role

The primary responsibility of the Biomedical Operations Manager is to provide leadership and direction to the dialysis center biomedical staff within a service area to help ensure that all operations are in compliance with Satellite standards. This position is responsible for overseeing the operation, condition, maintenance and repair of all water treatment, physical plant, medical equipment, and mechanical/electrical systems are safe for patients and staff.

The Biomedical Operations Manager monitors that all activities of the biomedical department personnel are compliant with Satellite's standard operating procedures and with all pertinent local, state and federal regulatory requirements. This role oversees the Quality program and addresses all regulatory compliance related issues until they are resolved.

Essential Functions:
  • Oversees all routine biomedical operations within a service area including Satellite Dialysis centers, home therapies (WellBound) centers and hospital/Acute program services
  • Monitors all decisions, actions and activities of the Biomedical Department and makes sure they are conducted in accordance with manufacturers' instructions and recommendations, follow company regulatory compliance procedures, and all local, state, federal regulatory requirements
  • Budgets for the repair, maintenance and purchasing of all equipment in the MSA; is accountable for keeping within budget
  • Establishes operating and financial goals for the MSA in collaboration with Biomedical Services management
  • Responsible for ensuring the Quality Program and process is followed within the MSA
    • Provides training and education on quality improvement
    • Oversees regular communication between the biomedical and center staff regarding quality
  • Reviews monthly QAPI reports for regulatory compliance to identify opportunities for improvement. Reviews and monitors the content of all service contracts for maintenance of the centers
  • Oversees all aspects of purchasing and inventory management of supplies and equipment for the MSA

  • Coordinates with Regulatory Compliance to provide Biomedical Services support needed during natural disasters or emergency situations
  • Provides supervision, mentoring and coaching to the Biomedical Technicians in all areas of responsibilities; ensure proper training and education for all direct reports; model appropriate behavior, work habits and attitudes towards patients, coworkers and management
  • Performs biomedical audits; participates in audits by federal, state and local surveyors; prepares and implements plan of correction for any identified biomedical deficiencies
  • Oversees required preventative maintenance program as prescribed by the manufacturer and Satellite policy including support documentation for all water treatment equipment, and related mechanical and electrical systems

The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite's I-CARE Standards. Employees must abide by all Satellite's standards of patient care, patient's rights and ethical treatment, and adhere to safety and quality programs.

Education & Experience:
  • High School Diploma, G.E.D or equivalent
  • Associate's degree in Electronics, Biomedical Engineering or a combination of higher education and equivalent experience preferred
  • Two (2) years supervisory experience in dialysis or healthcare and two (2) years of biomedical/mechanical experience
  • Current CHBT, CBNT or CBET national certification (or within 36 months of hire)

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying

Knowledge, Skills & Abilities:
  • Must have a complete working knowledge of the mechanical area and operational knowledge of the biomedical mechanics of dialysis and center maintenance
  • Demonstrated supervisory and leadership skills, including problem solving in a dialysis and/or healthcare environment
  • Proficient with Microsoft Windows and Office
  • Able to work flexible hours according to the needs of the business
  • Exceptional organization and time management skills. Must be able to prioritize multiple, competing tasks
  • Possess public speaking and interpersonal communication skills
  • Must be able to independently travel to assigned locations
  • Able to work in a fast-paced and changing environment
  • Able to read, write, speak, understand and satisfactorily communicate with others in English in person, over the phone and via email

About You

Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships.

What You Will Gain

Relationships: You will work directly with a multi-disciplinary team who are just as passionate as you about making a difference in others' lives. You will also work alongside leaders who believe leading means serving; they support you in providing care that is unsurpassed in our industry.

Impact: The care you provide will enable our patients to live a better life that meets their needs holistically.

Growth: A Satellite career offers a lot of challenges, but also the support and leadership to learn and grow from each one. Here, the paths you find for fulfilling your aspirations don't need to be linear if that's your choice. With everything Satellite is doing to be a force for progress in the industry, you have many options before you.

Satellite Healthcare, Inc. is an equal opportunity employer. Satellite Healthcare, Inc . does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Satellite Healthcare, Inc . offers a drug free work environment.