Job Details

Sales & Business Development Manager


Restoration HQ






Phoenix, Arizona, United States


Sales and Marketing, Business Development




Who We Are:

We’re RestorationHQ. We’ve been voted the best restoration company in Arizona, serving commercial buildings all across the Southwest with our 24/7/365 restoration and rebuilding services.

Our mission is to build relationships with our clients so when they call us with an emergency, we can provide the quickest and highest quality restoration services. We couldn’t do this without hiring the best people. We’re a hard-working team who are deeply focused on growing and building an exciting future for RestorationHQ.

There are a few things we look for when we’re hiring for our marketing and business development team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and seek growth opportunities. Second, we expect all members of our team to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn because those are the people who enjoy the intense moments in our sprint and recharge work culture.


Who You Are:

  • You’ve got good vibes. You’re optimistic about the future and determined to get there.
  • You’re never tired of learning.
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You’re strategic and collaborative.
  • You can pivot on the fly. You’re not looking for a boring job.
  • You’re energetic, outgoing, and self-motivated.
  • You have a “can do” attitude. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You’re able to hunt and prospect for new clients.
  • You can work independently and set your own schedule. You’re also a team player.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
  • The Business Development Team is responsible for creating and managing relationships with our clients.
  • You’re a fluid communicator. You can quickly build rapport and relate to all kinds of people.

What You’ll Be Doing:

  • Build emergency/disaster client pipeline with revenue targets across the key account portfolio.
  • Identify customer needs and review their requirements in order to provide custom marketing solutions.
  • Construct and present tailored presentations/proposals to customers based on their needs.
  • Provide excellent customer service consisting of scheduled, planned regular meeting (4,6,12 weeks), face to face, events, “meetings with purpose”, and reporting.
  • Manage existing accounts as top priority and with additional time, expand the commercial customer base by setting up meetings and presentations with commercial property decision makers.
  • Achieve quarterly revenue and other goals and targets with leadership, in line with the Marketing and Business Development plan.
  • Provide accurate in-person and documented weekly reporting for all goals and objectives.
  • Manage all customer and other reporting requirements daily, weekly, monthly, annually using the ERP Software.
  • Work with leadership and assist with campaign efforts including email, online, in-person, interactive media and other tactics.
  • Demonstrate a deep knowledge of the Commercial Market and competitive environment.
  • Participate in professional development courses to learn and grow business opportunities.
  • When required or requested, manage inbound leads to grow commercial business opportunities.
  • Represent RestorationHQ at events.
  • Report on closed sales and work on repeat business opportunities.
  • Visit client locations to track satisfaction, maintain relationships & secure leads on future projects.
  • Facilitate educational events for new & existing clients and exhibit at events to establish sales growth.
  • Develop strategies to most effectively manage processes, leverage team members and business expenses.
  • Report progress on goals, provide updates on association meetings and other outside business generating activities.
  • Track & update all contract documentation as it relates to the clients needs.
  • Other duties as assigned pertaining to the further development of your client relationships & company marketing strategy.

What We Look For In You:

  • You have a Bachelor’s in marketing, or business related degree and / or equivalent experience
  • You have proven experience with successful sales and account management
  • You’ve had some sales/marketing/account management training
  • You have a strong skill base in use of cloud-based software
  • You have strong interpersonal and negotiating skills
  • You understand the basics of IT and technology
  • You have excellent communication skills, both verbal and written
  • You’re able to work a flexible schedule, including evenings and weekends as needed
  • You are a strong communicator and are comfortable giving presentations
  • You are able to effectively prioritize
  • You can pass a background check, MVD record and drug screening

We’re excited that you’re interested in being part of our team.


We hope to meet you!