Job Details

Accounts Receivable Coordinator

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Kowalski Construction, Inc.

Published

2023-01-18

Closes

2023-08-01

Location

Phoenix, Arizona, United States

Category

Accounting

Type

Full-time

Description

Summary

The Accounts Receivable Coordinator will oversee and audit receivable processes to ensure adherence to company policies, as well as timely collection of receivables. They will evaluate difficult collection files, and provide recommendations including potential write-off’s, discounts or filing for judgements in court.  

 

Duties and Responsibilities

 

Customer Relations:

  • Consistently strives to maintain customer satisfaction
  • Acknowledges, identifies, and assesses customers’ needs by researching and resolving complaints, including on-line reviews, providing appropriate solutions and/or alternatives, all within time frames detailed in company policy
  • Ensures sustainable relationships and trust are maintained with customers through open communications via phone, mail or email

 

Administrative:

  1. Collections procedures auditing:
  • Helps ensure all aspects of collections are preformed in the most accurate and timely fashion
  • Assists in determining the responsible party for payment if/when necessary
  • Reviews Accounting Log for accurate notes and dates
  • Confirms job information in DASH, ensuring accuracy
  • Researches discrepancies between DASH and Quickbooks and works to provide solutions
  • Confirms job information and status in QuickBooks, ensuring accuracy
  • Collection/Write off/Legal Accounts:

 

  • Evaluates and assists with difficult files
  • Determines if write offs are necessary
  • Determines if, and when discounts should be applied
  • Implements processes to ensure payments are received in a timely manner
  • Ensures all accounts are addressed for collections according to company policies
  • Submits accounts to 3rd party collections agency when necessary/all efforts have been exhausted with Kowalski to collect.
  • Coordinates the process, prepares and files past due customer files for court action

Team:

  • Maintains a positive, friendly, and professional attitude embodying Kowalski Construction Values and Beliefs
  • Contributes to team effort by accomplishing administrative tasks as needed, while maintaining high level of communication
  • Assists Controller with accounting and administrative tasks
  • Participates in weekly accounts receivable meetings, by department

Requirements:

  • Proven customer support experience
  • Customer orientation and ability to adapt/respond to different types of personalities
  • Ability to handle and make decisions on difficult situations
  • Strong phone contact, handling skills and active listening
  • Excellent written and verbal communication skills
  • Ability to multi-task, prioritize and manage time effectively with little supervision
  • Consistent follow-through in all areas
  • Microsoft Office, including intermediate proficiency in Excel
  • A minimum of 3 years accounts receivable experience
  • A proven record of problem solving and the ability to evaluate and offer solutions
  • QuickBooks experience a plus
  • Construction Experience a plus
  • DASH experience a plus

Benefits

  • Medical (75% paid by employer for employee which you can choose from a PPO or HSA plan), Dental and Vision
  • Supplemental Insurance (Disability, Accident, Critical Illness)
  • 401K, Kowalski contributes up to 3% of employee contribution
  • Vacation and sick time
  • Tool & Boot Purchase Program
  • Mileage Reimbursement
  • Employee Referral Bonus

 Salary: Depends on Experience