Job Details

Lead Mitigation Technician


Restoration HQ






Phoenix, Arizona, United States


Operations and Logistics, Other




Come join the RestorationHQ team and be a part of something special! Your future starts here.

Join Our Team as a Lead Mitigation Technician!


Are you ready to embark on an exciting new career path?

Are you looking for a workplace that values your hard work, offers room for growth, and provides an excellent work environment? 

If your answer is yes, then look no further!


We are RestorationHQ, Arizona's premier restoration company, and we are looking for experienced, dedicated individuals to join our Commercial Mitigation Team.

At RestorationHQ, we believe in working hard and having fun. We appreciate and value our team members, offering a work environment that respects your dedication and provides opportunities for professional growth. We don't believe in underpaying or overworking our employees – we prioritize fair compensation and a healthy work-life balance.

If you're an experienced individual, we're ready to help you take your career to the next level, growing together as a team.


Who We Are:

RestorationHQ has consistently been voted the best restoration company in Arizona, serving commercial buildings throughout the Southwest with our 24/7/365 restoration and rebuilding services. Our mission is simple – to build strong relationships with our clients, so when they need us in emergencies, we can deliver top-quality restoration services promptly.


We are a hard-working team dedicated to growth and creating an exciting future for RestorationHQ. Our core values guide us:

  • Have a "can do" attitude
  • Be detail-oriented
  • Thirst for learning
  • Be personable and fun to work with
  • Be trustworthy and take extreme ownership


We are currently seeking Lead Mitigation Technicians, and while experience in water restoration & mold remediation is preferred, it is not required.

We're committed to investing in individuals who demonstrate a strong work ethic, reliability, and potential for growth. We're looking for long-term employees to grow alongside us, and we offer benefits that stand out in any industry.



  • Manage and lead teams of technicians to ensure they stay on task and complete projects on time.
  • Update job information in the management software and ensure daily notes are entered by all team members.
  • Maintain ongoing contact with customers to provide updates on job progress and ensure quality work is being performed.
  • Ensure project documents are executed by customers on every project.
  • Communicate efficiently with supervisors and project managers, notifying them of any changes to the project scope and providing ongoing updates on progress.
  • Ensure compliance with safety standards by wearing proper Personal Protective Equipment (PPE) and maintaining a clean and safe worksite.
  • Follow operational processes, including containment, demolition work, and water extraction.
  • Evaluate restoration requirements based on specified damage and maintain necessary plans and permits for the project.
  • Conduct regular visits to job sites to monitor moisture levels and equipment.
  • Coordinate with the Field Supervisor to ensure that any special-order materials or salvaged materials are stocked and ready for the reconstruction team.
  • Work towards and achieve daily goals and metrics to keep jobs on track.
  • Ensure quality control by clearly understanding the scope of the project and ensuring that quality work is performed by the team.
  • Maintain recordkeeping of all expenses, receipts, and job notes entered.


  • Minimum of 3 years of experience in the industry.
  • Relevant certifications preferred - will obtain for individuals posessing the right skills.
  • Excellent verbal, written and interpersonal communication skills.
  • Availability for on-call rotation and the ability to work all hours, including weekends, evenings, and holidays as required by projects.
  • Strong leadership skills to effectively manage and lead teams.
  • Strong work ethic and self-motivation.
  • Have an acceptable driving record and possess a valid driver's license.
  • Strong knowledge of the industry and general building and mechanical processes.
  • Strong reading and math skills.
  • Experience using mechanical tools, operating machinery, and maintaining equipment.


If you're ready to kickstart your career in the water damage restoration industry, complete our application and send your resume.


Salary: $28 - $40 per hour (Based on experience)

Expected Hours: 40 – 55 per week


  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance


  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Weekends as needed