Support Center Engineer II
Company Apply Now
Fusco Personnel, Inc.
Published
2024-10-28
Closes
Location
Coeymans, New York, United States
Category
technical support, engineer
Type
Full-time
Description
Support Center Engineer II
Coeymans, NY
Fusco Personnel is currently searching for a Support Center Engineer II to work for an IT organization in the Capital Region, NY area. This is a FT Direct Hire position and will be onsite in the Coeyman, NY area.
Duties and Responsibilities
- Perform triaging, troubleshooting, and support to clients via telephone, chat, email support, or tickets.
- Document all pertinent end user information in ticketing system.
- Provide support for users utilizing laptops, workstations, desktops, iOS, and Android devices.
- Provide connectivity support for user’s devices.
- Configure and install software for end user devices such as laptops, workstations, and tablets.
Required Experience
- 2-5 years of experience in IT engineering
- Strong working experience with installation, configuration, maintaining and managing 2 or more of the following: Virtualized Environments, Networking, PC hardware, Windows Servers, Active Directory, Terminal/RDS, SQL, Backup Engines, Cloud, O365/M365, VoIP.
- Bachelor's degree in computer science or related field, OR equivalent combination of education and work experience.
- Desired: CompTIA A+, Network+ or equivalent certification.
Salary Range
- $55- $72K (Based on experience)
Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff.
Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts.
Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer
